When thoughts and feelings are expressed through words, what’s revealed is often a whole lot more than we may be aware we are divulging.

In many sectors career paths are not as clear as they once were. Organisations are flatter and the number of positions between division

It’s that time of year when New Year's resolutions begin to unravel. The days are short and cold, motivation drops and good intentions start

Meetings can have a powerful start when the outcome question is used: "And what would you like to have happen?"

So often in life when conversations come to a halt, people hold a tension around the resulting silence. The discomfort can compel us to

One very powerful, often underused leadership skill essential for meaningful and useful conversations is listening. Not the kind of

Our eyes tell a story. Some say that eyes are windows to the soul. They certainly play a significant role in interpersonal communications.